How to update the Global Address Book in Outlook

Step 1: Click the Send/Receive Tab, click Send/Receive Groups, Select Download Address book.

Step 2: Uncheck the box next to Download changes since last Send/Receive.

In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. Now click OK.

**NOTE** Please read this section carefully, or your update will not work!!

Step 3: The new version of the GAL will now be downloaded. A status window will open to indicate that the download is in progress and will close automatically when the download is complete. (This could take several minutes)