Outlook 2007/2010 configuration with Exchange 2010 is fairly easy to setup with the AutoDiscover service. You will only need the primary email address, username, and password to set up this configuration.
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From the Windows Startup, select Control Panel and click the Mail icon
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Click the Show Profiles... button.
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In the Profiles window, create a new profile by clicking the Add… button.
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From here, enter the e-mail address of the user and click OK.
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From here, enter the user name (your name), full e-mail address, and password in the appropriate text boxes. When you are done, click Next>.
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You will be redirected to a pop-up window. Select Don’t ask me about this website again, and then click the Allow button, respectively.
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If the customer has an Autodiscover record and data was entered correctly, then a Congratulations configuration message will appear on the pop-up window. Click the Finish button.
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Open Outlook, sign in using the full email address and password for the account. (Please select the Remember my password check box before clicking the OK button.)
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Once Outlook has opened, you may view the Microsoft Exchange Connection Status to verify that everything is connected correctly.
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If the customer does not have Autodiscover, you may use the following settings to manually build a profile. Enter outlook.exg6.exghost.com in the Server text box and your user name (e-mail address), and then click the More Settings button.
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From here, select the Connection tab and click the Exchange Proxy Settings... button.
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Enter the following information in the Connections Settings section, and then click OK when you are done.
You should now be able to connect their Exchange mailbox.