Android Activation
- Once ActiveSync services have been activated by an administrator, you may activate the Android device.
- Turn the Android ON.
- From the main screen, select the menu button on the device. Tap Settings.
- Tap Accounts or Accounts & sync.
- Choose Exchange ActiveSync, Microsoft Exchange or Corporate Account as the type of account.
- Enter an e-mail address and password, and then tap the Next button to get to the advanced settings.
- The advanced settings screen will vary depending on the device manufacturer. Some have the domain name in a separate field, while others have it as part of the user name, i.e., domain\userID. (Note: For some Samsung devices, use the user's e-mail address instead of the ActiveSync ID.) Depending on which you have, do the following:
- Separate domain name: Enter the domain name as shown under the user’s ActiveSync settings (i.e., exg7.exghost.local).
- Combined domain name & user name field: Enter the domain name and user name (email address), separated with a backslash. For example, exg7.exghost.local\user@domain.com.
- Enter their e-mail password, server name (us.exg7.exghost.com), and select the Use Secure Connection/SSL check box. Tap the Next button.
- For account options, the default settings are sufficient, but the customer may adjust the options to their preferred use. Tap the Next button.
- Name the account. Again, this is the customer's option. Tap the Done button.
- Setup is complete. This will also configure the synchronization of the calendar and contacts.
- Customer may go into the e-mail application, select the menu key, and then tap Account Settings to create a signature and configure notifications.
- On most devices, the inbox and subfolders will update automatically. On some devices, a subfolder will need to be configured by the user to update automatically. If this option is not available, the subfolder will update once it is opened in the email app.