Sometime when setting up an Office 365 email account on an iPhone, you will receive the following error:
"Exchange Account: Unable to verify account information"
You will have to manually enter your account's server information.
- On the error, tap OK.
- Tap Save.
- Tap Save.
- Tap Save.
- In the Exchange area, next to Account, tap your email address.
- Complete the following fields, and then click Done:
| Box | Enter |
|---|---|
| Enter your email address | |
| Server | Type outlook.office365.com |
| Domain | Leave this field blank |
| Username | Enter your email address |
| Password | Enter your password |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article